1st

Introduction. Managers and Management

A Brief History of Management’s Roots

Critical management skills and competencies. Political skills – test and case applications

2nd

The Management Environment (influencing factors: culture, organisational culture, trends, globalisation, digitalisation, Industry 4.0)

Management skill builder: Understanding culture (test), Developing intercultural skills; Case applications

3rd

Integrative Managerial Issues (Global organisations, ethical issues, diversity, CSR)

Management skill builder: You – being ethical; Case applications

4th

Planning

Foundations of Decision Making

Management skill builder: Being a creative decision maker; Creativity, design thinking, big data; Case applications

5th

Foundations of Planning; Strategical thinking, benchmarking

Management skill builder: Being a good goal setter

Business Plan – Canvas system

6th

Organizing

Organizational Structure and Design

Negotiation technics, meetings

Developing presentation skills *

7th

Managing Human Resources

Management skill builder: Increasing your power; Being an effective interviewer

Career Module: Building Your Career

8th

Managing Change and Innovation

Leading Positive Change – practical aspects of change management

Management skill builder: Controlling workplace stress

9th

Leading

Foundations of Individual Behaviour (generations, personality types, emotional intelligence)

Management skill builder: Understanding employee emotions and personality; Case applications

10th

Understanding Groups and Managing Work Teams

Understanding how teams work

Effective and assertive communication (Verbal and non-verbal channels;

Persuasion, argumentation; Negotiation technics); Developing team-skills:

Empowering and Delegating

11th

Motivating and Rewarding Employees

Self-motivation and motivating other people

Management skill builder: Being a good motivator; Case applications

12th

Leadership and Trust; Leadership styles; Being a good leader

Project presentations*: „Poster session”

(presentation technics, react to the critics, answering the questions, provide a good visualization – slides, video, pictures, …)

13th

Managing Communication and Information; Personal and technological communication; Networks and Wi-Fi

Project presentations: „Poster session”

(see as above)

14th

Controlling

Foundations of control

Evaluation; Providing good feedback